This site uses cookies. To find out more, see our Cookies Policy

Online Customer Coordinator in Houston, TX at Star Furniture

Date Posted: 1/28/2018

Job Snapshot

Job Description


Star Furniture is looking for a motivated Online Customer Coordinator to work in our Katy office. This is a pivotal member of the E-commerce team, and the successful candidate will possess excellent verbal and organizational skills. In this role, you will address customer complaints, requests, sales leads, and inquiries that come to Star via a variety of communication tools.

Required Skills:


 Ability to listen, learn, and ask questions to communicate accurately.

 Communicate clearly and concisely with customers.

 Able to establish good Inter-departmental relationships.

 Ability to implement improvements to serve our customers better.

 Document customer communication and resolution.

 Present a positive image as a reflection of the Star brand.

 Energetic and enthusiastic “people person” skills.

 Proficient in Microsoft office (Word, and Excel)

 Comfortable with communication technology: email, text, live chat, social media.

 Exceptional attention to detail.

 Some nights / weekends required.


Candidate with experience with the below items will be given special consideration:

 Spanish Fluency.

We provide industry-leading compensation package including health, dental and vision insurance, 401(k), generous employee discount, paid vacation within your first year of employment, direct deposit and more!



Job Requirements

Ability to listen, learn, and ask questions to communicate accurately.

  Communicate clearly and concisely with customers.

  Able to establish good Inter-departmental relationships.

  Ability to implement improvements to serve our customers better.

  Document customer communication and resolution.

  Present a positive image as a reflection of the Star brand.

  Energetic and enthusiastic “people person” skills.

  Proficient in Microsoft office (Word, and Excel)

  Comfortable with communication technology: email, text, live chat, social media.

  Exceptional attention to detail.

  Some nights / weekends required.

Candidate with experience with the below items will be given special consideration:

  Spanish Fluency.