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Mattress Manager in Houston, TX at Star Furniture

Date Posted: 7/31/2018

Job Snapshot

Job Description

Mattress Department Manager

Plans, directs and executes all activities in a Star Mattress Department – to include coaching, training, presentation, sales system compliance and delivering all KPI measurements.

Reports To: Store Manager

Essential Functions:

•         Leads and coaches all selling associates – ensures 100% system compliance, communicates and motivates all selling associates

•         Delivers daily, weekly and monthly reviews of Key Performance Metrics

•         Ensures 100% department readiness, compliance with planograms / product placement, signing accuracy and presentation

•         Leads all department activities, to include stand-up department meetings and communication of sales promotion events

•         Works with the Store Manager to clearly communicate results of performance versus the approved annual plan

•         Responsible for implementing all product training and selling training with all selling associates

•         Assists in the recruitment of new associates

•         Creates and maintains a high energy, and a fun but competitive environment – provides associate recognition and celebrations as appropriate

Supervisory Responsibility: Works with all selling Associates in the store.

Work Environment:

This job operates in a store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, tablets and other office equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms.

Position Type / Expected Hours of Work:

This is an executive level position and hours of work would routinely be 40 hours per week.  Given the nature of the position, there may be occasions that extra hours may be required to complete tasks as needed to meet the company objectives and timelines.

Compensation & Benefits:

•         Competitive base salary

•         Health, Dental, Vision insurance coverage

•         Generous employee discount

Job Location: 16666 Barker Springs Road, Houston, TX 77084

Job Requirements

Job Requirements

Education, training, and experience:


•         5 years of experience in a sales environment, retail, furniture, or mattress sales is highly preferred

•         Knowledge of merchandise and its locations

•         Knowledge of company sales system

•         Ability to communicate and write in English


•         Experience in selling mattresses and related product

•         Excellent communication skills

•         Experience in training associates – product knowledge and selling skills


•         Leadership Skills

•         Customer focused

•         Team Player

•         Analytical Skills

•         Organized

•         Computer skills